Conditions

Conditions


A) Pitch
a. deposit
Upon receipt of the reservation confirmation, a deposit is due by the specified date. The reservation will only take effect when the full deposit has been received by us. When booking online, the deposit is due immediately.

b. Check-in / Check-out
The reserved parking space is available on the day of arrival from 12.00 hrs. On the day of departure, we ask you to vacate it by 11.00 am. Please note our lunch break from 1 pm until 2.30 pm. In the evening, our barrier closes at 22:00 and opens at 7:00. A motorhome port in front of the barrier is available at night.
We are trying to provide you the actually reserved parking space. In special cases, however, we reserve the right to make a change.

c. Cancellation Early departure
Should you not be able to start your holiday, please notify us of your cancellation in writing. We will then refund the deposit amount as follows:
In case of cancellation up to 30 days before arrival = 100% deposit
In case of cancellation up to 7 days prior to arrival = 50% deposit

Should you cancel your stay prematurely with us, no fees will be charged, if the amount of the deposit is higher than the invoice amount, the difference will not be refunded.

d. space usage
A caravan or a mobile home or a tent may be placed on a parking space. Your vehicle must be parked on the rented parcel and not in the visitors' parking lot in front of the barrier. Please keep a safe distance of 3m from your neighbors.



B) Caravan rental
a. deposit
Upon receipt of the reservation confirmation, a deposit is due by the specified date. The reservation will only take effect when the full deposit has been received by us. The rental fee minus the deposit paid is due upon arrival.

b. Check-in / Check-out
The reserved caravan will be available on the day of arrival from 3 pm. On the day of departure, we ask you to vacate it by 10.00 am. Please note our lunch break from 1 pm until 2.30 pm. In the evening, our barrier closes at 22:00 and opens at 7:00
We are trying to provide you with the actual reserved caravan. In special cases, however, we reserve the right to make a change.

c. Cancellation / early departure
Should you not be able to start your holiday, please notify us of your cancellation in writing. We will then refund the deposit amount as follows:
In case of cancellation up to 30 days before arrival = 100% deposit
In case of cancellation up to 7 days prior to arrival = 50% deposit
Should you cancel your stay prematurely, we will not refund the rental fees for unused days.

d. liability
The tenant is obligated to deal with the rented rental items carefully. Damages caused must be replaced by the tenant.

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